Xgen Products
Baci White Label Grey Floral & Lace Teddy
Baci White Label Grey Floral & Lace Teddy
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Free Shipping
Spend $100 and receive free express shipping!
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100% Body Safe
Our products are sourced from the best manufacturers in the world.
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Top Rated Product
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Same day dispatch
Have Questions?
We Have Answers.
Resolve your questions on shipping, quality, and more in just a few clicks.
Are your products discreetly packaged?
Yes, all of our products are shipped in plain, unmarked packaging to ensure your privacy. There will be no indication of the contents, so you can shop with confidence and discretion.
How do I clean my sex toys?
Cleaning methods vary depending on the material of your toy. In general, use warm water and mild, unscented soap, or a specialized toy cleaner. Be sure to dry your toy thoroughly before storing it. Always check the manufacturer’s instructions for care recommendations specific to your product.
Are your products body-safe?
Absolutely! All of our products are made from body-safe materials such as medical-grade silicone, stainless steel, and other non-toxic, phthalate-free substances. We prioritize your safety and comfort with every product we offer.
Can I use lubricants with your toys?
Yes, we recommend using water-based lubricants with most of our toys, as they are safe and gentle on the materials. For silicone-based toys, avoid using silicone-based lubricants, as they can damage the toy's surface. Always check the product details for compatibility information.
Do you offer any warranties on your products?
Yes, many of our products come with a manufacturer’s warranty. Warranty lengths vary by product, but we are committed to providing high-quality, durable products. Please refer to individual product pages for specific warranty details.
Are your products suitable for beginners?
Absolutely! We offer a range of products suitable for all experience levels, from beginners to advanced users. Our beginner-friendly products are designed to be easy to use, discreet, and comfortable, with clear instructions included.
How do I know which product is right for me?
We understand that everyone’s needs are different, which is why we offer detailed product descriptions and guides on our website to help you make an informed choice. You can also contact our customer service team for personalized recommendations based on your preferences.
Is my personal information safe when I make a purchase?
Yes, your privacy and security are our top priorities. We use encrypted payment processing and never share your personal information with third parties. You can shop confidently, knowing your details are safe with us.
Can I return a sex toy if I change my mind?
For hygiene reasons, we cannot accept returns on used items. However, if your product is unopened, unused, and in its original packaging, we offer a return policy for exchanges or refunds. Please check our returns page for more details on our policy.
Do you offer international shipping?
Yes, we offer international shipping to New Zealand only. Shipping costs and delivery times vary depending on your location. For more information, you can check the shipping details policy or contact our customer service team for assistance.
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