Privacy policy

This Privacy Policy applies to the website https://downunderthunder.com.au/, which is operated by Down Under Thunder Pty Ltd. ("Down Under Thunder," "we," "us," or "our"), an online sex toy store. This Privacy Policy explains how we collect, use, share, and protect personal information about our customers ("Users") and applies to all Users who use our website, products, and services. We are committed to protecting the privacy of our Users and complying with applicable laws and regulations.

  1. What Personal Information Do We Collect? We may collect various types of personal information from our Users, including:
  • Name, email address, postal address, phone number, date of birth, and payment information (such as credit card number and billing address) when Users make a purchase on our website.
  • Information provided by Users in relation to their purchase history, preferences, and interests.
  • Information collected automatically, such as IP address, browser type, operating system, and device information.
  1. How Do We Use Your Personal Information? We use personal information for the following purposes:
  • To process and fulfill User orders, including verifying payment information and shipping orders.
  • To communicate with Users about their orders and respond to their inquiries.
  • To provide personalized recommendations and offers based on User preferences and purchase history.
  • To improve our website, products, and services.
  • To comply with legal obligations and regulations.

  1. How Do We Share Your Personal Information? We may share personal information with third-party service providers who assist us in providing our services, such as payment processors, shipping carriers, and marketing partners. We also may disclose personal information to comply with legal obligations or requests, such as subpoenas or court orders. We do not sell or rent personal information to third parties.


  2. How Do We Protect Your Personal Information? We use appropriate security measures to protect personal information from unauthorized access, disclosure, alteration, and destruction. We maintain industry-standard security practices and technologies to safeguard the personal information we collect.


  3. Your Rights and Choices Users have the following rights regarding their personal information:

  • To access, correct, or delete their personal information
  • To object to or restrict our processing of their personal information.
  • To receive a copy of their personal information in a structured, machine-readable format.
  • To withdraw their consent to our processing of their personal information.

Users can exercise these rights by contacting us using the contact information below. Please note that we may need to verify your identity before fulfilling certain requests. You can also request this information via this link https://downunderthunder.com.au/gdpr-request

  1. Updates to this Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will provide notice of any material changes by posting the updated Privacy Policy on our website and updating the "Effective Date" at the top of this page.


  2. Contact Us If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: Down Under Thunder Pty Ltd Email: admin@downunderthunder.com.au Postal address: 18 Nolan Street, Bendigo

Effective date: March 24, 2023.

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